Park98 Privacy Policy – How We Handle Your Personal Data

1. Scope of This Policy

This Privacy Policy applies to all personal data collected and processed by park98 in connection with the platform available at park98.pro, the mobile app (Android and iOS), and any associated support or communication channels. It applies to registered users, visitors who browse the site without registering, and anyone who contacts the support team.

By registering an account on park98 or using the platform in any capacity, you acknowledge that your personal data will be handled as described in this policy. If you do not agree with how your data is handled, you should not register or use the platform.

This policy is written for Pakistani users and reflects the context of the platform – a sports betting and casino service operating in PKR with JazzCash, Easypaisa, Raast and card payment support. Where data processing relates to payment channels or identity verification, the relevant steps reflect standard practice for online financial services in Pakistan.

2. Data We Collect

Park98 collects personal data through several points of interaction. The table below summarises the main categories:

3. How We Use Your Data

Personal data collected by park98 is used for the following purposes:

• Account operation – Creating and maintaining your account, enabling login and managing account settings including deposit limits and responsible gaming tools
• Identity verification – Confirming you are who you say you are before processing your first withdrawal, as a standard anti-fraud measure
• Payment processing – Handling PKR deposits and withdrawals via your chosen payment channel and maintaining transaction records
• Betting and casino operations – Recording bets, settling outcomes, maintaining game history and processing winnings accurately
• Security and fraud prevention – Detecting and investigating suspicious activity, identifying multiple account usage, monitoring for signs of payment fraud
• Responsible gaming – Monitoring activity patterns to identify at-risk behaviour and, where appropriate, applying account restrictions in line with responsible gaming obligations
• Customer support – Responding to account queries, resolving disputes and managing account changes
• Platform improvement – Using aggregated, anonymised usage data to understand how the platform performs and where it can be improved
• Communications – Sending transactional messages (deposit confirmations, security alerts) and, if opted in, relevant platform updates and promotions

Park98 does not use your data for automated decision-making that has legal or similarly significant effects on you without a human review process in the loop for material decisions.

4. Payment Data

Given that the majority of park98 users in Pakistan use JazzCash, Easypaisa, Raast or bank transfer for deposits and withdrawals, it is worth being specific about how payment data is handled.

• When you initiate a JazzCash or Easypaisa deposit, the transaction is authenticated inside the JazzCash or Easypaisa app using your wallet PIN or biometric. Park98 receives a transaction confirmation reference – not your PIN or wallet credentials.
• Raast and bank transfers are processed through the interbank system. Park98 receives the confirmed transfer amount and reference. Bank account passwords and login credentials are never shared with park98.
• Card payments go through standard card payment security protocols. Card numbers are not stored by park98 in their full form after a transaction is processed.
• Transaction records (amount, date, channel, PKR value) are retained by park98 for financial record-keeping purposes. These records are used to resolve disputes, process withdrawal verifications and maintain accurate account balance histories.

5. Sharing Your Data

Park98 does not sell personal data. Data is shared only with third parties who are directly involved in operating the platform, under appropriate data protection terms:

• Payment processors – JazzCash, Easypaisa, Raast and card payment networks receive the transaction data needed to process your deposit or withdrawal
• Identity verification providers – Receive CNIC and identity document data to complete the verification process before your first withdrawal
• Casino and game studios – Receive a session token and stake/outcome data to run live dealer and RNG game sessions. They do not receive your full profile or payment details
• Customer support tooling – Support conversations are logged in a support management system. The provider of that system processes message content under a data processing agreement
• Legal and regulatory obligations – Park98 may disclose data to authorities if required by applicable law, court order or as part of a fraud or financial crime investigation. We will not share more than is legally required

Any third-party service provider who processes personal data on behalf of park98 is required to handle that data only for the specified purpose and under appropriate security standards. They are not permitted to use your data for their own commercial purposes.

6. Data Retention

Park98 retains personal data for as long as is necessary for the purpose it was collected, subject to legal and financial record-keeping requirements:

• Active account data is retained for as long as your account remains open
• Transaction records are retained for a minimum of five years from the date of the transaction, in line with standard financial record-keeping practice
• Identity verification documents are retained for the period required by anti-money laundering and financial due diligence obligations, which is typically five years from account closure
• Betting and casino activity history is retained for the life of the account and for a period following account closure for dispute resolution purposes
• Support communication records are retained for up to two years after the relevant issue is resolved
• Technical data (IP logs, session data) used for security purposes is retained for a shorter period, typically six to twelve months

After the applicable retention period, data is securely deleted or anonymised so it can no longer be linked back to you individually.

7. Security Measures

Park98 applies a set of technical and operational security measures to protect personal data:

• All pages and API connections use HTTPS with TLS encryption – data in transit between your device and the platform is encrypted
• Passwords are stored using one-way hashing – the original password string is never stored in a readable form
• Account sessions expire after periods of inactivity, reducing risk on shared devices
• Access to personal data within the park98 team is limited to staff who need it to perform their role, under access control policies
• Payment authentication relies on the security infrastructure of JazzCash, Easypaisa and card networks – park98 does not hold payment credentials that could be compromised
• Security monitoring tools run continuously to detect anomalous account activity and flag potential fraud or unauthorised access

No internet-based system can guarantee absolute security. If you believe your account has been accessed without your authorisation, contact support immediately and change your password. You are responsible for keeping your own login credentials secure and not sharing them with anyone.

8. Cookies

Park98 uses cookies – small data files stored on your device – to make the platform function correctly. The cookies used fall into the following categories:

• Essential cookies – Required for the platform to work. These keep you logged in during a session, maintain your account state and enable core functions like live betting and live casino. You cannot disable these without breaking the platform.
• Preference cookies – Remember settings you have chosen, such as language preferences and notification choices. These are set by your account settings rather than ad networks.
• Analytics cookies – Used internally to understand how the platform is used in aggregate – which sections are most accessed, where users encounter issues. These do not identify you individually and are not shared with advertising networks.

Park98 does not use third-party advertising tracking cookies. The platform does not participate in cross-site tracking for ad targeting purposes. Most modern browsers allow you to manage cookie settings. Disabling essential cookies will prevent the platform from functioning correctly.

9. Your Rights

You have the following rights over your personal data. To exercise any of them, contact the park98 support team. We will respond within a reasonable timeframe and may need to verify your identity before acting on a request.

10. Minors

Park98 is strictly for users aged 18 and above. The platform does not knowingly collect or process personal data from individuals under 18. If you believe a minor has registered an account on park98, please contact the support team so the account can be reviewed and closed. Any data associated with a minor's account that comes to our attention will be deleted promptly.

Age is verified as part of the registration process and reinforced during identity verification before withdrawals are processed. Park98 takes underage access seriously as part of its responsible gaming commitment.

11. Policy Updates

This Privacy Policy may be updated from time to time as the platform evolves or as legal requirements change. The "Last Updated" date at the top of the page will reflect the most recent revision. Material changes will be communicated to registered users via in-platform notification or to the contact details on your account.

Continued use of the platform after an updated policy has been published and communicated constitutes acceptance of the revised version. If you have questions about any changes, contact the support team before continuing to use the platform.

12. Contact

For any questions about this Privacy Policy, to exercise your data rights or to raise a privacy-related concern, contact the park98 support team through the live chat available inside the platform (accessible in both the browser version and the mobile app). You can also reach us by email – the address is shown in the footer of this page.

When contacting support about a data request, include a clear description of what you are requesting and the mobile number or email address registered to your account so we can locate your data accurately. We will verify your identity before processing data access, correction or deletion requests.